Shipping & Returns
All orders are sent via USPS or UPS as appropriate or as requested.
Orders placed online are dispatched Monday to Friday. You will receive an email confirmation with tracking information once your package is on its way to you. Please allow up to five working days for delivery.
Orders will not be dispatched on US holidays. Orders placed on these days will be sent out within the next two business days.
At this time, we do not ship internationally.
RETURNS AND EXCHANGES
We take pride in our products, their packaging, and the delivery methods used. If for any reason you are not happy with your order please contact us immediately. If an item for some reason is faulty, we will gladly replace it. Please notify us within within 7 days of receiving the goods.
If an item you purchased is out of stock we will refund your money or offer you a credit.
If you simply change your mind, exchanging goods is at the discretion of Dolce Mia Designs.
If an item has been damaged in transit, please let us know immediately and we will contact the shipping company directly to sort out any claims.
Please email firstname.lastname@example.org if you would like to arrange a return or exchange.